Medicavet Received the ISO 10002:2006 Customer Satisfaction Management System Certificate…

Medicavet Received the ISO 10002:2006 Customer Satisfaction Management System Certificate…

Within the scope of ISO 10002:2006 Customer Satisfaction Management, Medicavet adopts and uses as its business model the principles of transparency, accessibility, responsiveness, objectivity, confidentiality, customer focus, accountability, and continuous improvement.

In addition, this system supports the philosophy of continuous improvement, as it is of great importance in terms of how complaints received from our customers are handled and how this process is managed.